Your Confidentiality Is Important To Us

🌿 Privacy Policy

Effective Date: June 21, 2026

At Roots Within Therapy & Wellness, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect the information you share through our website.

Information We Collect

When you submit a contact form, request an appointment, or communicate through our website, we may collect:

• Your name
• Email address
• Phone number
• Preferred appointment times
• General information about your needs or questions

We do not request detailed clinical or sensitive information through the website.

Log Files

Like many websites, we automatically collect certain information through log files, including:

• IP address
• Browser type
• Internet service provider
• Date and time of visit
• Pages visited
• Basic usage patterns

This information helps us improve website performance, security, and user experience. Log file data is not linked to personally identifiable information.

Cookies & Web Beacons

Our website may use cookies or similar technologies (such as web beacons or pixels) to:

• Improve site functionality
• Understand how visitors use the website
• Enhance user experience

Cookies do not give us access to your personal information unless you choose to submit it. You may disable cookies in your browser settings at any time.

How Your Information Is Used

Information submitted through the website is used only to:

• Respond to your inquiry
• Schedule appointments
• Provide requested information about services
• Maintain communication related to your care

We do not sell, share, or distribute your information for marketing or unrelated purposes.

Confidentiality & Security

We take your privacy seriously. All information is handled in accordance with:

• Texas state laws
• HIPAA privacy standards
• Professional ethical guidelines

While our website uses secure methods, electronic communication (including email or contact forms) may have limitations. Please avoid sharing sensitive clinical details online.

Consent for Messaging

By submitting your information through our website, you consent to being contacted by:

• Email
• Phone
• Text message (if you provide a mobile number)

Messaging is used only for scheduling, appointment reminders, and administrative communication. You may opt out of text or email communication at any time by notifying us.

We do not use messaging for marketing or promotional purposes.

Virtual Practice Considerations

Roots Within Therapy & Wellness provides virtual counseling services to clients located within the state of Texas. While we use secure, HIPAA‑compliant platforms for telehealth sessions, it is important to understand that no online system can guarantee 100% security. Clients are encouraged to:

• Use a private, quiet space for sessions
• Ensure a stable internet connection
• Avoid using public Wi‑Fi when possible
• Use personal devices rather than shared or work devices

By participating in virtual sessions, you acknowledge the potential risks associated with telehealth technology and agree to take reasonable steps to protect your privacy on your end. If technical issues arise during a session, we will work together to reconnect or reschedule as needed.

Your Rights

You have the right to:

• Request information about the data we have collected
• Ask for corrections to your information
• Request deletion of your information from our website system

For any privacy‑related questions, please contact us directly.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in practice operations or legal requirements. The most current version will always be available on our website.

Disclaimer

This website is for informational purposes only and does not establish a therapeutic relationship or provide  medical advise.